5 New Features You Will Want Try Out Today

We’ve had an awesome 2015 and look forward to 2016 with great hope and determination to make great things happen.

We are starting off 2016 by letting you know some great new features that have been rolled out on the platform in the last few weeks. These include:

  1. Member Portal
  2. Share Registration Form Feature
  3. Member Invitations
  4. SMS Receipts For Contributions
  5. Events Management

Continue reading “5 New Features You Will Want Try Out Today”

November 2015 Update – Focus On Performance

Its another new month and we’ve another round of updates to the platform for everyone to enjoy. This release has a primarily performance oriented focus and for that reason, although there are not a whole lot of new features, there are plenty of major tweaks and updates to improve the system overall. Continue reading “November 2015 Update – Focus On Performance”

How To: Create, Renew and Upgrade Your Organization

With our September Update, you can now pay for your organization subscriptions using the MPower Payment option when creating, renewing or upgrading your subscription. Here are some details on how to do that.

Creating an Organization

To create an organization on Memberz.Org, you need to first have a personal member account on the platform. The you can use the following steps.

  1. Go to the “My Orgs” section of your member account and click on the “Create Organisation” button.
  2. Enter the details about your organization, including its Name, Contact Information and Address
  3. Next, choose a subscription plan that suits your organization. If you are just trying out the platform for the first time, then choose the “Free Tier” option which gives you space to manage up to 50 member profiles in your organization.
  4. If you choose a paid plan, then you can configure the plan to choose how long you want your current subscription to last for. The options include 1, 3, 6 or 12 months. You can option discounts for paying for 6 or 12 months in advance. Your subscription end date and cost will be calculated dynamically for your information and then you can choose your mode of payment.
  5. Next you will be given the option to review the information provided before checking out.
  6. On checkout, if you chose the MPower Payments option, you will be redirected to the MPower Payments portal to complete the payments. On completion, you will be redirected back to the Memberz.Org site and your organization will be created. You will receive a receipt of payment email and your organization will be automatically activated.

Upgrading Your Organization

Creating, Renewing or Upgrading An Organization
Creating, Renewing or Upgrading An Organization

Organization subscriptions and pricing are based on capacities and you can upgrade your organization to a higher capacity at anytime. There is currently no option to downgrade from the platform. To downgrade your organization, please contact our support team.

To upgrade your organization to a higher plan:

  1. Go to Organization Account Settings -> Subscription to see your current subscription and the possible upgrade options.
  2. Choose the new plan to upgrade to from the list.
  3. Next, you will be able to configure your new subscription. You can choose the subscription duration (1, 3, 6 or 12 months), with discounts for higher duration. Your subscription end date and cost will be automatically calculated. If your current plan has not expired, you will be offered an extra prorated discount for your new plan.
  4. Next choose your payment method. If you choose the MPower Payments option, you will be redirected the payments gateway to complete the purchase.
  5. On completion, you will be redirected back to your billing management page where you will be able to verify the completion status of your payments. You will also receive a receipt of payment email to confirm the purchase. You can go to your Subscriptions page to see the details of your upgrade.

If you have an issue with your upgrade, you can contact our support team for further assistance.

Renewing Your Subscription

You will be presented with the option to renew your current organization subscription 15 days prior to it expiry. To complete the renewal process:

  1. Click on the “Renew” button from either the dashboard or your subscription management page under account settings.
  2. Next you will be presented with the options to choose the duration of your subscription (1, 3, 6 or 12 months) with necessary discounts options. Depending on your selection, the cost and subscription end date will be automatically calculated.
  3. Next choose your payment method. If you choose the MPower Payments option, you will be redirected the payments gateway to complete the purchase.
  4. On completion, you will be redirected back to your billing management page where you will be able to verify the completion status of your payments. You will also receive a receipt of payment email to confirm the purchase. You can go to your Subscriptions page to see the details of your renewal.

If you have an issue with your upgrade, you can contact our support team for further assistance.

It should be noted that all of these operations can only be performed by users with “Admin Access”  privileges. You can configure privileges from the “Roles & Permissions” section under Account Settings.

Leave a comment below if you have questions or if you manage to successfully complete any of the above processes.

September Update Makes Payments Easier

Our September Update is here and the theme of this update is “Payments Made Easy“. Since we launched in July this year, the only ways to pay for your subscriptions or SMS Credits have been in cash, cheques or via Direct Bank Transfer. Our September Update solves that issue with our integration with MPower Payments.

Continue reading “September Update Makes Payments Easier”

Updates: Memberz.Org is expected to be VISA enabled.

Memberz.Org was launched a month ago and it is experiencing exciting moments with its subscribers. In view of this Matrix Designs the developers of Memberz.Org is geared up to make the entire system extremely user friendly and more productive.
Speaking to the Senior Developer and CEO of MXDGH he hinted on some upcoming updates which they are working on for release in the month of September 2015. Continue reading “Updates: Memberz.Org is expected to be VISA enabled.”

How To: Create & Manage Multiple Organisations

With Memberz.Org you have the ability to manage data for up to 3 organizations you belong to. What this means is that you can CREATE and OWN up to 5 organizations on the platform and switch between organizations as needed.

Each organization you set up is unique and can have their own Membership Categories, Groups, Anniversaries, Contribution Types and more. Continue reading “How To: Create & Manage Multiple Organisations”